Privacy Policy

1. Introduction

okjudi ("we", "us", "our") operates the online betting platform accessible at https://okjudi.cam. We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how okjudi collects, uses, stores, shares, and protects your personal data when you use our website, create an account, make deposits or withdrawals, place bets, or interact with our customer support team.

This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy, which together govern your use of okjudi services. By accessing our platform or creating an account, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

okjudi is an internationally licensed online betting operator serving players in Indonesia and other permitted jurisdictions. We process personal data in accordance with international data protection principles, including the General Data Protection Regulation (GDPR) framework, to ensure the highest standards of privacy protection regardless of where you are located.

2. Information We Collect

To provide you with a secure, personalized, and legally compliant betting experience, okjudi collects several categories of personal information. The specific data we collect depends on how you interact with our platform.

2.1. Information You Provide Directly

When you register an account, make deposits or withdrawals, contact customer support, or participate in promotions, you voluntarily provide us with personal information, including:

• Account Registration Data: Full legal name, date of birth, gender, email address, phone number, residential address (street, city, province, postal code), username, and password.
• Identity Verification (KYC) Documents: Government-issued identification such as your KTP (Kartu Tanda Penduduk, Indonesian national identity card), passport, or driver's license; proof of address documents such as utility bills or bank statements; and, in some cases, photographs or selfies holding your ID for verification purposes.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), payment card details (masked for security), transaction history, deposit and withdrawal amounts, and payment method preferences.
• Communication Data: Any information you provide when contacting our customer support team via live chat, email, or phone, including the content of your messages, support tickets, feedback, complaints, and inquiries.
• Marketing Preferences: Your consent to receive promotional emails, SMS messages, push notifications, or other marketing communications from okjudi.

2.2. Information Collected Automatically

When you access or use okjudi services, we automatically collect certain technical and behavioral data, including:

• Device Information: Device type (desktop, mobile, tablet), operating system (Windows, macOS, iOS, Android), browser type and version, screen resolution, device identifiers, and mobile network information.
• Usage Data: Pages visited, features used, time spent on each page, clickstream data, navigation paths, search queries, games played, bets placed, bet amounts, win/loss records, and session duration.
• Log Data: IP address, date and time of access, geolocation data (country, city, region derived from IP address), referral source (how you arrived at okjudi), exit pages, and error logs.
• Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to recognize your device, remember your preferences, analyze usage patterns, prevent fraud, and improve our services. For more information, see the Cookies & Tracking section below.

2.3. Information from Third Parties

In certain circumstances, okjudi may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification, payment method validation, and fraud detection data from banks, e-wallet providers, and payment gateways.
• Identity Verification Services: Third-party KYC and anti-money laundering (AML) service providers that verify your identity, check sanctions lists, and perform background screening.
• Affiliate Partners: If you accessed okjudi through an affiliate link or marketing partner, we may receive information about the referral source and any promotional codes used.
• Social Media Platforms: If you choose to connect your okjudi account with social media accounts (optional feature), we may receive profile information you have made publicly available.

3. How We Use Your Data

okjudi uses your personal information for the following lawful purposes:

• Account Management: To create and maintain your okjudi account, authenticate your identity, manage your login credentials, and provide access to our betting and gaming services.
• Transaction Processing: To process deposits, withdrawals, bets, and other financial transactions; to verify payment methods; to prevent fraud and money laundering; and to comply with financial regulations.
• Legal Compliance: To verify your age and identity as required by gambling laws; to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations; to detect and prevent fraudulent activity, cheating, collusion, and other violations of our Terms & Conditions; and to cooperate with law enforcement and regulatory authorities when legally required.
• Customer Support: To respond to your inquiries, resolve disputes, provide technical assistance, and improve our customer service quality.
• Service Improvement: To analyze usage patterns, understand player preferences, identify bugs and technical issues, develop new features, optimize game performance, and enhance the overall user experience.
• Marketing and Promotions: With your consent, to send you promotional offers, bonuses, newsletters, tournament invitations, and other marketing communications tailored to your interests. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting support.
• Responsible Gaming: To monitor betting behavior for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and provide responsible gaming tools and resources.
• Security and Fraud Prevention: To detect and prevent unauthorized access, hacking attempts, payment fraud, bonus abuse, multiple account creation, and other security threats.

We process your personal data based on the following legal grounds: (a) contractual necessity (to provide okjudi services as outlined in our Terms & Conditions), (b) legal obligation (to comply with gambling regulations, AML laws, and other legal requirements), (c) legitimate interests (fraud prevention, service improvement, security), and (d) your explicit consent (for marketing communications and optional features).

4. Data Sharing and Disclosure

okjudi does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party service providers and in the following circumstances:

• Payment Processors: Banks, e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), payment gateways, and financial institutions that process deposits and withdrawals on your behalf. These partners are contractually required to protect your data and use it only for transaction processing.
• Identity Verification Services: Third-party KYC and AML service providers that verify your identity, check sanctions lists, and perform background screening to ensure compliance with regulatory requirements.
• Game Providers: Casino game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others receive anonymized or pseudonymized gameplay data necessary for game operation, but they do not have access to your full personal or financial information.
• IT and Security Services: Cloud hosting providers, cybersecurity firms, and technical support vendors that help us operate, maintain, and secure the okjudi platform. These service providers are bound by strict confidentiality agreements.
• Marketing Partners: With your consent, we may share limited information (such as your email address or user ID) with marketing agencies, email service providers, or affiliate partners to deliver targeted promotions. You may opt out at any time.
• Legal Authorities: okjudi may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or government authorities when required by law, in response to legal process (such as a subpoena or court order), to investigate suspected illegal activity, to protect our rights and property, or to ensure user safety.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. You will be notified of any such transfer and any changes to this Privacy Policy.

All third parties with whom we share your data are required to handle it in accordance with applicable data protection laws, maintain appropriate security measures, and use your information only for the specific purposes for which it was disclosed.

5. Data Security Measures

okjudi employs industry-leading security technologies and practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using 256-bit Secure Socket Layer (SSL) technology, the same encryption standard used by banks and financial institutions worldwide.
• Secure Data Storage: Personal information is stored on secure servers located in protected data centers with restricted physical access, environmental controls, and redundant backup systems.
• Multi-Factor Authentication (MFA): We offer optional two-factor authentication (2FA) for account login, providing an additional layer of security beyond your password.
• Regular Security Audits: okjudi undergoes periodic security assessments, penetration testing, and vulnerability scans conducted by independent cybersecurity firms to identify and address potential weaknesses.
• Employee Training: All okjudi staff with access to personal data receive mandatory training on data protection, confidentiality, and security best practices. Access to sensitive information is restricted on a need-to-know basis.
• Fraud Detection Systems: We use advanced AI-powered fraud detection algorithms, behavioral analysis, device fingerprinting, and IP monitoring to identify and prevent suspicious activity, unauthorized access, and payment fraud.
• Incident Response: In the unlikely event of a data breach or security incident, okjudi has an established incident response plan to promptly contain the breach, assess the impact, notify affected users, and report to relevant authorities as required by law.

While okjudi implements robust security measures, no system is 100% secure. You also play a critical role in protecting your account by using a strong, unique password, enabling two-factor authentication, keeping your login credentials confidential, avoiding public Wi-Fi when accessing your account, and promptly reporting any suspicious activity to our support team.

6. Cookies and Tracking Technologies

okjudi uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, remember your preferences, and prevent fraud. Cookies are small text files stored on your device by your web browser.

6.1. Types of Cookies We Use

• Essential Cookies: Required for the okjudi platform to function properly. These cookies enable core features such as account login, session management, security, and transaction processing. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous data about how visitors use okjudi, including which pages are visited most often, error messages, and loading times. This helps us optimize platform performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, currency, favorite games, and display options to provide a personalized experience on repeat visits.
• Marketing Cookies: Used to deliver relevant advertisements and promotional content based on your interests and browsing behavior. These cookies also measure the effectiveness of marketing campaigns. You can opt out of marketing cookies through your browser settings.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, disabling essential cookies may prevent you from accessing certain features of the okjudi platform. For more information on managing cookies, consult your browser's help documentation or visit www.allaboutcookies.org.

7. Your Privacy Rights

okjudi respects your privacy rights and provides you with control over your personal information. Depending on your jurisdiction, you may have the following rights:

• Right to Access: You may request a copy of the personal information okjudi holds about you, including account details, transaction history, and communication records.
• Right to Correction: If your personal information is inaccurate or incomplete, you may request that we update or correct it. You can also update most information directly through your account settings.
• Right to Deletion (Right to be Forgotten): You may request that okjudi delete your personal information, subject to legal retention obligations and legitimate business interests. Account closure may be required to exercise this right.
• Right to Data Portability: You may request a machine-readable copy of your personal data in a commonly used format, allowing you to transfer it to another service provider.
• Right to Restrict Processing: You may request that we limit how we use your personal information in certain circumstances, such as while disputing data accuracy or objecting to processing.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. We will respect your objection unless we have compelling legitimate grounds to continue processing.
• Right to Withdraw Consent: If we process your personal information based on your consent (e.g., marketing communications), you may withdraw that consent at any time by updating your preferences or contacting support.

To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request." We will respond to your request within 30 days. Please note that identity verification may be required before we can process your request to protect your data from unauthorized access.

8. Data Retention

okjudi retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and applicable legal requirements:

• Account Information: Retained for the duration of your active account and for up to 7 years after account closure to comply with gambling regulations, tax laws, and anti-money laundering requirements.
• Transaction Records: Financial transaction data, including deposits, withdrawals, and betting history, is retained for at least 5-7 years as required by financial regulations and tax authorities in most jurisdictions.
• Identity Verification Documents: KYC documents (ID cards, passports, proof of address) are retained for up to 7 years after account closure to comply with anti-money laundering regulations.
• Communication Records: Customer support chat logs, emails, and phone call recordings are typically retained for 3-5 years for quality assurance, dispute resolution, and regulatory compliance purposes.
• Marketing Data: If you have consented to receive marketing communications, we retain your contact information and preferences until you unsubscribe or request deletion.

After the applicable retention period expires, okjudi will securely delete or anonymize your personal information in accordance with industry best practices. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical analysis and service improvement purposes.

9. Children's Privacy

okjudi is committed to protecting children from exposure to online gambling. Our services are strictly intended for adults aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21.

If you are under 21 years of age, you are prohibited from creating an account, making deposits, placing bets, or using any okjudi services. By registering an account, you represent and warrant that you are at least 21 years old and meet all other eligibility requirements outlined in our Terms & Conditions.

If we become aware that we have inadvertently collected personal information from a user under the age of 21, we will immediately deactivate the account, void all transactions, and delete the associated personal data. If you believe that okjudi has mistakenly collected information from a minor, please contact us immediately at [email protected] so we can take corrective action.

Parents and guardians are encouraged to monitor their children's internet usage and use parental control tools to prevent minors from accessing gambling websites. For more information on online safety for children, visit resources such as NetSmartz.org or SafeKids.com.

10. Changes to This Privacy Policy

okjudi reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by posting the updated policy on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect your privacy rights, we may provide additional notice through email, in-app notifications, or a prominent banner on the okjudi website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of okjudi services after any modification to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must stop using our services and may request account closure and data deletion in accordance with your privacy rights.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, our data practices, or your privacy rights, please contact our Data Protection and Privacy team:

• Email: [email protected] (Subject: Privacy Inquiry)
• Live Chat: Available 24/7 on the okjudi website
• Mailing Address: okjudi Data Protection Office (address available upon request via email)

We are committed to resolving privacy concerns promptly and transparently. Our team will respond to your inquiry within 48 hours for general questions and within 30 days for formal data subject rights requests. For urgent security concerns (such as suspected account compromise or data breach), please use our live chat service for immediate assistance.

Privacy Policy Summary: okjudi collects personal information necessary for account management, transaction processing, legal compliance, and service improvement. We protect your data with bank-grade encryption, never sell your information to third parties, and respect your privacy rights under international data protection standards. By using okjudi, you consent to the data practices described in this Privacy Policy. Last updated: January 15, 2026.